Welcome to CreditWise

CreditWise provides legal, compliance and training services in finance industry regulation, consumer and commercial. We specialise in National Consumer Credit Protection (NCCP) Act compliance.

We offer introducers, motor dealers, brokers, lenders, debt collectors and debt buyers practical solutions to meet their obligations in the finance sector's complex legislative environment. Integrating operations and legal compliance is our speciality.

:: Operational Support ::

NCCP Licensing Templates
Credit Code Contracts & Documents
Commercial Finance Contracts
Dispute Resolution Manuals
Operational Policies & Procedure Manuals
Marketing Material Review

:: Legal & Compliance Advice ::

Product Development
Marketing
Point of Sale arrangements
Originations processes
Securities
Customer Services
Debt Collection
Dispute Resolution

:: Lobbying ::

Legislative Reforms
Public Policy Issues
Business and industry specific issues

:: Compliance Health Checks ::

AML/CTF Annual Audits
NCCP Act Compliance
Debt Collection & Hardship Management Compliance
Document Reviews

:: Training ::

In-house workshops – operational area specific or issue specific
Online compliance training
NCCP training requirements

:: Complaints Management ::

Internal Dispute Resolution Processes
Complaint Assessment & Resolution
ASIC & Regulator Investigations